In May of last year, I got remarried to my current wife (Faith), having been divorced from my first wife - my son’s mom, several years ago. Following the divorce, I became a single parent to my disabled son Chris. While I doubted that new love could find me, I met...
171: Calloused Hearts
171: Calloused Hearts
171: Calloused Hearts
171: Calloused Hearts
171: Calloused Hearts
In This Episode
- Walk through Mark 3:1–6 and the healing of the man with the withered hand.
- Explore what Scripture means by “hard” or “calloused” hearts and why it matters to Jesus.
- Identify three ways religious leaders developed calloused hearts toward people with disabilities.
- See how these same patterns can quietly creep into today’s church and disability ministries.
- Consider practical, gospel-shaped ways to choose people over systems, truth over silence, and service over power.
- Be encouraged to cultivate a soft heart that reflects Christ’s love for those often marginalized by society but welcomed by God.
Pull Quotes
“Anytime disability ministry takes a back seat to the systems of church ministry, a thin layer of calloused flesh grows over our heart.”
“More often than not, injustice within the walls of the church is not what is done, but what is left undone.”
“When we set aside position, power, and security for love, mercy, and service, our heart starts to beat like the heart of Jesus.”
The Healing in Mark 3: A Window into Jesus’ Heart
Dr. Hulshof begins by reading Mark 3:1–6, where Jesus enters the synagogue on the Sabbath and notices a man with a withered (or deformed) hand. The religious leaders are watching closely—not to celebrate healing, but to catch Jesus “working” on the Sabbath so they can accuse Him. Jesus calls the man to stand in front of everyone and then asks the religious leaders a piercing question: Is the Sabbath a day for doing good or doing evil? For saving life or destroying it? They refuse to answer. Scripture tells us Jesus looks at them with anger and is deeply saddened “by their hard hearts.” Dr. Hulshof explains that the phrase “hard hearts” carries the idea of being calloused—like a callus on the foot that develops over time. A callus dulls feeling; the same can happen spiritually. What once would have moved us with compassion now barely registers. In contrast, Jesus responds with love and power. He tells the man, “Hold out your hand,” and his hand is restored. While the Pharisees begin to plot with the Herodians about how to kill Jesus, Jesus chooses mercy over man-made systems and compassion over cold religious performance.Three Ways Religious Leaders Developed Calloused Hearts
From this short but powerful passage, Dr. Hulshof draws out three ways the religious leaders developed calloused hearts—and how we can fall into the same patterns in disability ministry today.1. Choosing Systems Over People
The Pharisees had built a detailed network of Sabbath rules—down to how much weight you could carry, whether you could look in a mirror, or even put in false teeth. Their identity was wrapped up in knowing, keeping, and enforcing these rules. When Jesus encounters a man with a disability on the Sabbath, the religious leaders are more concerned about Sabbath regulations than a suffering image-bearer standing in front of them. They prefer their system to the person in need. Dr. Hulshof points out that churches today can do something similar: anytime disability ministry “doesn’t fit” our existing programs, calendars, or volunteer structures, we may be tempted to say, “We’re just not set up for that kind of ministry.” Every time we choose the comfort of our ministry systems over the costly work of caring for individuals with disabilities, another thin layer of callous grows over our hearts.2. Choosing Silence Over Engaging the Truth
When Jesus asks whether it is lawful to do good or harm on the Sabbath—to save life or to kill—the answer should be obvious. But the leaders know that however they answer, they’ll expose their own hearts. Agreeing with Jesus would dismantle their system; disagreeing would expose their lack of compassion. So they choose the safer option: silence. Dr. Hulshof notes that silence can be a powerful contributor to a calloused heart. Within the church, injustice toward people with disabilities is often not in what is actively done, but in what is quietly left undone. Needs become known, stories are heard, pain is visible—and yet we hope someone else (a government program, another charity, another ministry) will step in. Every time we see injustice or neglect and choose silence instead of engaging the truth in love, our hearts grow just a little harder and our compassion a little more suffocated.3. Choosing Position and Power Over Love, Mercy, and Service
At the end of the passage, the Pharisees join forces with the Herodians—two groups who had little in common except their opposition to Jesus. They recognize that if Jesus is embraced, it will cost them their position, power, and security. Rather than lose status, they begin plotting how to get rid of Jesus. Dr. Hulshof contrasts their posture with Jesus’, who has all authority and all power—and yet chooses the path of the suffering servant. Jesus uses His power to move toward those on the margins, including people with disabilities whom others have overlooked or pushed aside. In conversations with pastors and churches, Dr. Hulshof sees this contrast play out today. Some leaders are deeply involved shepherds, able to describe the faces, names, and stories of people with disabilities in their congregation. Others remain distant from disability ministry—glad it exists, but largely disconnected from those it serves. When leaders cling to position and comfort instead of stepping into costly, hands-on service for marginalized people, they risk mirroring the religious leaders more than the heart of Christ.Doing It Backwards: Cultivating a Soft Heart in Disability Ministry
As the episode closes, Dr. Hulshof invites listeners to “run this backwards.” If calloused hearts come from systems over people, silence over truth, and position over service, what would it look like to reverse those choices?- Choose people over systems: Let your ministry structures bend to serve image-bearers with disabilities, instead of asking them to fit your existing system.
- Choose to engage truth over remaining silent: When you see neglect, exclusion, or unmet needs, speak up, ask questions, and move toward action.
- Choose love, mercy, and service over position and security: Follow Jesus by willingly laying preference and comfort aside so that families impacted by disability are truly welcomed.
Resources Mentioned
- Scripture: Mark 3:1–6 – Jesus heals the man with the withered hand.
- Key Ministry: The Podcast – Additional episodes on theology of disability and practical disability ministry.
About the Host
About the Host – Dr. Chris Hulshof Dr. Chris Hulshof is a theologian, teacher, and ministry practitioner with a heart for helping the church think biblically and compassionately about disability. As a host on Key Ministry: The Podcast, he guides listeners through Scripture, exploring how the gospel shapes the way we see and serve people with disabilities in the body of Christ.
About Key Ministry Key Ministry exists to equip churches to welcome and include children, teens, and adults impacted by disability and mental health for the purpose of making disciples of Jesus Christ. Through conferences, resources, consulting, and this podcast, Key Ministry comes alongside leaders and families to build gospel-centered communities where every person is seen, loved, and invited to belong.
Transcript Summary (Expanded Overview)
Related Articles
I’m Fine
How often do we say, "I'm fine" when asked “How are you?” We know the answer: all the time. And we know why: It takes much too much effort and emotion at times to say how we really are. Sometimes the care, concerns, and challenges we deal with having a child(ren) with...
Everything I Have
In the first few months of 2012, I found myself unemployed after experiencing job loss from the private elementary school where I was working. To fill the gap until I found another teaching position, I took a job as a personal care assistant for a young man with...




